Airbnb to halt COVID-19 related refunds starting May 31

Airbnb announced that it will no longer offer refunds for COVID-19 related cases where a guest or host becomes sick with COVID-19. The much-loved hotel app said the cancellation will come to an effect starting from May 31. 

In a blog post, the company said, “Some in the travel industry stopped this type of policy months ago, while others didn’t provide one at all. We feel the time is now right to take the same step.”

“Almost two-thirds of the world’s population have received at least one dose of vaccination against COVID-19. And many countries have now implemented living with COVID-19 plans, as it becomes part of our world,” read the company blog post. 

According to TechCrunch, the company committed $250 million to help cover cancellations due to COVID-19, paying hosts 25% of what they’d normally receive through their cancellation policy. 

Recently, Airbnb CEO Brian Chesky outlined the new policy that state staff members can work remotely going forward. 

Chesky highlighted five key points about the new policy, they’re as follows 

  • You can work from home or the office
  • You can move anywhere in the country you work in and your compensation won’t change
  • You have the flexibility to travel and work around the world
  • We’ll meet up regularly for gatherings
  • We’ll continue to work in a highly coordinated way 
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