Utambuzi has launched in Kenya. Utambuzi, which means ‘insights’ or ‘diagnosis’ in Swahili, is a personal finance management product that leverages machine learning to track income and expenses, and plan budgets while providing valuable insights on financial behavior to help users better align their expenses with their financial goals. Also, with this product, there is...
Day: <span>17 January 2023</span>
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Clickatell Predicts Mobile Messaging to be the Next Big Channel for Digital Commerce in 2023
Strategic mobile messaging in CX will help brands accelerate business growth in 2023 and beyond Clickatell, a Chat Commerce and business messaging leader, conducted research on customer service trends and preferences for travel and retail and identified that brands that personalize both their digital and in-person commerce experiences can generate more meaningful and lasting customer...
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Cellulant and Solv Kenya Partner in Payments Deal to Serve Tens of Thousands of Micro, Small Medium Enterprises (MSME)
This partnership will enable MSMEs using the Solv Kenya platform to reconcile, receive, and view all their payments on the go under one roof Leading Pan-African payments provider Cellulant (https://www.Cellulant.io/) and MSMEs-focused B2B digital platform Solv Kenya have signed a financial services partnership that will enable Solv Kenya’s expanding MSME partners to access digital payment and...
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OPINION | Love the problem — and make your customers love you writes Brandon Fairweather
Why it makes excellent business sense to avoid the solution trap, and rather put your customers right at the centre of what you do. Our favourite war story concerns the bank that engaged us to design a new app. Given their knowledge and experience they were quite clear that they knew exactly what their customers...