Diamond Trust Bank (DTB) and Network International (Network), the leading enabler of digital commerce across the Middle East and Africa (MEA), have signed a strategic partnership to provide a sound processing platform for hosting and issuing of cards in support of the bank’s efforts in their exciting phase of digital product innovation and expansion. The Bank...
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OPINION | AI in iGaming: Walking the fine line between innovation and responsibility
OpenAI’s launch of ChatGPT on November 30, 2022 was an inflection point for the technology industry. In an instant, artificial intelligence (AI) was transformed from something that the person in the street knew of mostly through science-fiction films and books into a tool that nearly anyone can use in their day-to-day life. ChatGPT became, for...
Exabeam and LogRhythm complete Merger, Announce new Company details
In a strategic move set to define the future of the cybersecurity landscape, Exabeam, delivering industry-leading AI and automation for accelerated threat detection, investigation, and response (TDIR), and LogRhythm, renowned for its high-integrity, trusted data ingestion, today announced the successful completion of their previously announced merger. The merger combines unparalleled technological innovation with reliable data...
AI in Contact Centres: Enhancing Human Interaction with Technology
There’s no question that artificial intelligence (AI) is having a moment. While AI has the potential to transform every industry – and in some cases, is already doing so – the contact centre is no different. In fact, Gartner predicts that 80% of customer service departments will be utilising AI to elevate agent productivity and...
Alphabet’s Google reverses decision to phase out third-party cookies
Google has reversed its decision to phase out cookies from its Chrome web browser, in a move that will have significant ramifications for the sports industry. Cookies are small text files used to track a person’s behaviour across the internet – an important source of information for advertisers and others looking to build a more...