Home 2024 July 24 (Wednesday)

Day: <span>24 July 2024</span>

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Diamond Trust Bank (DTB) and Network International collaborate to accelerate Kenya’s digital payment transformation

Diamond Trust Bank (DTB) and Network International collaborate to accelerate Kenya’s digital payment transformation

Diamond Trust Bank (DTB) and Network International (Network), the leading enabler of digital commerce across the Middle East and Africa (MEA), have signed a strategic partnership to provide a sound processing platform for hosting and issuing of cards in support of the bank’s efforts in their exciting phase of digital product innovation and expansion. The Bank...

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Exabeam and LogRhythm complete Merger, Announce new Company details

Exabeam and LogRhythm complete Merger, Announce new Company details

In a strategic move set to define the future of the cybersecurity landscape, Exabeam, delivering industry-leading AI and automation for accelerated threat detection, investigation, and response (TDIR), and LogRhythm, renowned for its high-integrity, trusted data ingestion, today announced the successful completion of their previously announced merger. The merger combines unparalleled technological innovation with reliable data...

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AI in Contact Centres: Enhancing Human Interaction with Technology

AI in Contact Centres: Enhancing Human Interaction with Technology

There’s no question that artificial intelligence (AI) is having a moment. While AI has the potential to transform every industry – and in some cases, is already doing so – the contact centre is no different. In fact, Gartner predicts that 80% of customer service departments will be utilising AI to elevate agent productivity and...

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