Meta Platforms is rolling out its “Teen Accounts” feature to Facebook and Messenger on Tuesday, as it faces sustained criticism about not doing enough to protect young users from online harms. The enhanced privacy and parental controls, which were introduced on Instagram last year, will address concerns about how teens are spending their time on social...
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CMC Networks Cuts Mean Time to Repair by 38% Across Africa and the Middle East with AIOps
CMC Networks Cuts Mean Time to Repair by 38% Across Africa and the Middle East with AIOps
CMC Networks has achieved a 38% reduction in Mean Time to Repair (MTTR) by deploying artificial intelligence (AI) across its Africa and Middle East operations. The result has been fewer network service incidents, faster resolutions, and proactive problem prevention, enabling optimised customer experiences in some of the most challenging markets in the world. The operations...
More vs. smarter work: Debate on ‘scrapping weekends’ misses the real burnout crisis
The recent suggestion by UMkhonto WeSizwe Party (MKP) chief whip, Mzwanele Manyi, to scrap weekends has sparked understandable outrage across South Africa. The immediate backlash highlighted a crucial point many South Africans instinctively grasp: weekends aren’t a luxury, they are essential for rest, recovery, and maintaining wellbeing in the face of demanding work lives. But...