Human Centric Group Unpacks When ‘Woke Marketing’ Works — and When It Fails

In an era where brands are increasingly vocal on social issues, a new article by Francesco De Nittis, Manager at London-based Human Centric Group, sheds light on a timely and polarizing question: Is woke culture a trap for marketers?

In his latest piece, titled “Woke culture is a trap, at least sometimes”, De Nittis examines why some brands thrive when embracing progressive themes, while others suffer from massive backlash and financial loss. The full article is now available on Human Centric Group’s website.

“This isn’t a ‘go woke, go broke’ rant,” De Nittis clarifies. “It’s a data-driven look at how brands succeed or fail based on one simple thing: understanding who they’re speaking to.”

The article analyzes both cautionary tales and case studies of success:

Amazon’s Rings of Power and Disney’s Snow White (2025) serve as examples of how misaligned values and dismissive handling of fan criticism can alienate core audiences, despite large budgets and global rollouts.

Target’s Pride Month controversy (2023) illustrates what happens when a brand tries to straddle opposing cultural factions without a clear strategy — resulting in lost sales and eroded trust on both sides.

Nike’s “Dream Crazy” and “Winning Isn’t for Everyone” campaigns prove that woke messaging can succeed brilliantly — or divide sharply — depending on how intentionally it’s aligned with the brand’s loyal base.

The Barbie movie (2023) is cited as an example of progressive storytelling done right: smart, ironic, and deeply resonant with its intended audience.

De Nittis argues that the core issue isn’t whether a campaign is progressive or traditional. It’s whether it’s relevant to the audience that matters most to the brand.

“Woke culture is not the trap,” he writes. “Not knowing your audience and their values is the real trap.”

The Data Behind the Debate
The article references a May 2025 Ipsos survey showing that 57% of Americans now prefer brands to stay neutral on political and social issues — a 5-point increase since 2023. But neutrality isn’t always the winning move. When a brand knows exactly who it’s speaking to — and why — bold campaigns can drive deep loyalty and lasting business growth.

This shift is at the heart of Human Centric Group’s branding philosophy. As De Nittis explains, “We help brands see people not just as consumers, but as complex individuals with beliefs, routines, contradictions, and needs. Messaging that sticks is never one-size-fits-all.”

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