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Why Businesses Are Switching to AI-Powered Customer Advisors

Why Businesses Are Switching to AI-Powered Customer Advisors

Customer support has always been one of the most expensive, most inconsistent, and hardest-to-scale functions in any business. Hiring agents, training them, managing shifts, handling peak demand, and maintaining quality across every interaction — it’s a challenge that never gets easier. A growing number of businesses are now solving this with AI-powered customer advisors. Not...

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Hisense Kicks Off FIFA World Cup 2026 Campaign, Bringing Fans Closer Through the Innovation of a Brighter Life

Hisense Kicks Off FIFA World Cup 2026 Campaign, Bringing Fans Closer Through the Innovation of a Brighter Life

Football has long held a unique place in South African culture, from packed stadiums and kasi tournaments to families gathering around the TV for the world’s biggest matches. As anticipation builds for the FIFA World Cup 2026TM, Hisense South Africa has released a new television commercial celebrating the emotional power of the beautiful game and...

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Milken Institute and Motsepe Foundation announce Winners of the $2 Million Milken-Motsepe Prize in AI and Manufacturing

Milken Institute and Motsepe Foundation announce Winners of the $2 Million Milken-Motsepe Prize in AI and Manufacturing

The Milken Institute and the Motsepe Foundation are honoured to announce BleagLee, a Cameroon-based AI-powered waste recycling company, as the $1 million Grand Prize winner of the Milken-Motsepe Prize in AI and Manufacturing. The award is designed to recognize established companies driving innovation in Africa’s manufacturing sector with the potential to scale, create jobs, and spread the...

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Next-Gen RGB Gaming Experience Showcase in Brazil Confirms Hisense partnership with Phantom Blade Zero

Next-Gen RGB Gaming Experience Showcase in Brazil Confirms Hisense partnership with Phantom Blade Zero

Hisense, a leading brand in global consumer electronics and home appliances, today confirmed its renewed partnership with Phantom Blade Zero, serving as the Global Official Partner across both TV and monitor categories for the upcoming title developed by S-GAME. The companies will bring this partnership to life at Gamescom LATAM 2026, which is Latin America’s...

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Australia orders Big Tech companies to pay 2% levy or do Deals with local News Outlets

Australia orders Big Tech companies to pay 2% levy or do Deals with local News Outlets

The Australian government ​said on Tuesday that Meta, Alphabet’s Google, and TikTok could face multimillion-dollar charges if they did not negotiate deals ‌to pay local media outlets for news on their platforms. A proposed News Bargaining Incentive would tax the three big tech companies 2.25% on their local revenues unless they struck agreements, with the proceeds to...

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Gaps in Cybersecurity Policies and Employee commitment leave Organisations Vulnerable, new study

Gaps in Cybersecurity Policies and Employee commitment leave Organisations Vulnerable, new study

A recent Kaspersky survey undertaken in the Middle East, Turkiye and Africa (META) region entitled “Cybersecurity in the workplace: Employee knowledge and behaviour”, showed that 39% of professionals consider cybersecurity rules in their company to be excessive or not fully appropriate. In Kenya, this figure was 25% and in South Africa, 23%. Furthermore, the survey...

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OPPO Opens Entries for OPPO Photography Awards 2026 to Celebrate Visual story telling

OPPO Opens Entries for OPPO Photography Awards 2026 to Celebrate Visual story telling

OPPO officially announced the launch of the OPPO Photography Awards 2026 today, marking the return of the annual competition that provides a global stage for mobile photographers to showcase diverse perspectives through visual storytelling. Building on last year’s theme “Super Every Moment”, this year’s edition introduces a brand-new Super Video category alongside expanded support programs...

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How Global Optic Cable SA is Supporting South Africa’s Rapid Fibre Network Expansion

How Global Optic Cable SA is Supporting South Africa’s Rapid Fibre Network Expansion

As South Africa continues to accelerate its transition toward a digitally connected economy, the expansion of fibre infrastructure remains a critical priority. Fibre Network Operators (FNOs) are scaling deployments at an unprecedented pace to meet growing demand for high-speed, reliable connectivity across residential, commercial, and industrial sectors. At the centre of this expansion is the...

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