Spotify has responded after the streaming service playlist curators raised complains that the streaming music company is not addressing the ongoing issue of playlist abuse.
The company spokesperson said, “As a matter of practice, we will continue to disable accounts that we suspect are abusing our reporting tool. We are also actively working to enhance our processes to handle any suspected abusive reports”.
TechCrunch reports, currently, playlists created by Spotify users can be reported in the app for a variety of reasons — like sexual, violent, dangerous, deceptive or hateful content, among other things.
Bad actors have learned how to abuse this system to give themselves an advantage. If they see a rival playlist has more users than their own, they will report their competitors in hopes of giving their playlist a more prominent ranking in search results, adds TechCrunch.
According to the curators affected by this problem, there is no limit to the number of reports these bad actors can submit, either. The curators complain that their playlists are being reported daily, and often multiple times per day.