Misplacing a device, or having one stolen, is a stressful occurrence. Along with the inconvenience of no longer having a smartphone or tablet comes the risk of unauthorised access to banking accounts and the potential for identity theft. With this in mind, Kaspersky experts have released a practical, minute-by-minute action plan for the moment you realise your phone is missing. Step 1: Try to locate it via another device The first step that could help to find your phone is to activate the Find My Device feature for Android or Find My for iOS to locate it. You can enter your Google or Apple...
Why Brands Must Humanise the AI Narrative to Preserve Consumer Trust
As artificial intelligence continues to reshape industries at speed, brands are under growing pressure not just to adopt AI, but to manage how it is perceived. According to Mandy Davis, Managing Director at Penquin, the conversation around AI is no longer just about capability, it’s about trust. Mandy argues that while AI presents undeniable opportunities for efficiency, creativity and scale, it is equally accompanied by scepticism, fear and misunderstanding among consumers. “Brands often focus heavily on what AI can do, but far less on how it makes people feel,” she explains. “That’s where the real reputational risk lies.” Public sentiment around...
GE Vernova opens new Center of Excellence in Morocco to support power transmission services globally
GE Vernova Inc, announced the launch of its Center of Excellence (COE) for Power Transmission digital services in Casablanca, Morocco. Operational immediately, the center is designed to help GE Vernova service teams support customers operating power transmission equipment worldwide. Casablanca was chosen for its growing pool of digital engineering talent. Power Transmission is part of GE Vernova’s Electrification segment, providing the transformers, switchgear and related technologies that move electricity across power networks. It’s Digital Services division help teams use equipment data to catch issues earlier, plan maintenance and respond faster. “Global electricity demand is growing, and power transmission services are...
Why Businesses Are Switching to AI-Powered Customer Advisors
Customer support has always been one of the most expensive, most inconsistent, and hardest-to-scale functions in any business. Hiring agents, training them, managing shifts, handling peak demand, and maintaining quality across every interaction — it’s a challenge that never gets easier. A growing number of businesses are now solving this with AI-powered customer advisors. Not chatbots. Not FAQ pages. Actual AI-powered digital humans that look, speak, and respond like real people — available 24/7, in any language, at any scale. Here’s why the shift is happening, and what it looks like in practice. Table of Contents The Problem with Traditional...
Payroll Questions? AI Steps in to Answer and Illuminate
Payroll literacy is crucial but time-consuming; modern payroll platforms and AI can help. At face value, the transaction between an employee and their company is simple. They put in the time, and the company compensates them with a salary. But there is a lot hidden in the details for both employees and payroll administrators. A salary is the outcome of several calculations and considerations. Taxes and other deductions, contributions, allowances, bonuses, overtime, pro-rata calculations, pay frequency: determining an accurate salary can be intensive. Many payroll administrators enjoy this level of diligence, but it’s still complicated, says Warren van Wyk, Director...
South Africa’s consumer class is back on the road!
Even as spiking petrol and diesel prices are squeezing South African wallets tighter than the backlog of oil tankers trying to get through the Strait of Hormuz, new car sales are showing strong growth. For the 2025 calendar year, passenger car sales alone peaked at 422 000 units which is a 20% growth on the previous year and the highest level recorded since 2014! And 2026 has started in similar fashion with over 39 000 units sold in March, an 18% increase for the same period year-on-year. What could possibly be driving this extraordinary resurgence of a vital cog in South Africa’s...
Africa Faces Growing Blind Spot in Financial Control as Information Technology (IT) Asset Visibility Gap Widens
As organisations across Africa intensify their focus on financial discipline, cost optimisation, and governance, a critical vulnerability is becoming increasingly apparent: the lack of accurate, real-time visibility into IT assets such as laptops, desktops, and distributed computing equipment. In many African organisations, assets are deployed across cities, regions, and in some cases countries often without a consistent mechanism to verify their status in real time. In environments shaped by distributed operations, varying infrastructure conditions, and increasingly mobile workforces, maintaining an accurate view of assets has become significantly more complex. At the same time, businesses are under pressure to maximise existing...
Hisense Kicks Off FIFA World Cup 2026 Campaign, Bringing Fans Closer Through the Innovation of a Brighter Life
Football has long held a unique place in South African culture, from packed stadiums and kasi tournaments to families gathering around the TV for the world’s biggest matches. As anticipation builds for the FIFA World Cup 2026TM, Hisense South Africa has released a new television commercial celebrating the emotional power of the beautiful game and the moments that unite fans across generations. From grassroots pitches to living rooms filled with anticipation, the TVC captures moments of joy, resilience, and unity, showing how football creates emotional bonds that transcend age, culture, and geography. Hisense South Africa’s commitment to football reaches far...
Why Africa Must Think in Grid-Scale Power to Compete in the Artificial Intelligence (AI) Economy
The rapid expansion of artificial intelligence is fundamentally reshaping global energy demand, with implications that extend well beyond traditional power planning. Nowhere is this more apparent than in the growing energy footprint of data centers. Facilities that once required tens of megawatts are now being developed at 100–200 MW scale, with hyperscale campuses increasingly aggregating demand into the gigawatt range. This shift presents a structural challenge for Africa. While the continent is rich in energy resources, its planning frameworks remain largely oriented around incremental, megawatt-scale additions – often tied to localized demand or short-term capacity gaps. In the context of...
New Report Signals Shift in South Africa’s E-commerce Market from Price Wars to Trust and Efficiency
South Africa’s e-commerce sector has entered a decisive new phase, with growth no longer driven by aggressive pricing and scale alone, but by operational efficiency, customer trust and precise market positioning. This is according to the newly released South Africa Cross-Border E-commerce Market Outlook 2025 by Mustang Pay, developed in partnership with the South African International eCommerce Association (SAIEA). Drawing on 2024–2025 customs clearance and payment data, the report provides a comprehensive, data-driven view of the country’s evolving digital commerce landscape, highlighting the structural shifts shaping both cross-border and domestic e-commerce. Key Findings Geographic dynamicsThe report highlights that regional dynamics...