Standard Bank clients were left frustrated by technical problems which impacted payments in the last two weeks of April. On Monday, the bank reported that persistent issues had finally been resolved and that it had launched a new service status page to keep clients up to date with any future disruptions.
Standard Bank’s services were marred by numerous technical issues in April. Clients first reported problems with the mobile banking app halfway through the month, with Standard Bank urging users to opt for internet or cell phone banking while the “technical issues” were being fixed.
A week later, the trouble with logging into the mobile app extended to internet banking. Clients, unable to access their accounts on payday, were left fuming and took to social media to voice their dissatisfaction.
Business Insider SA