Facebook Inc. suffered a devastating outage that shut out many of its 2.7 billion global users, idled some of the company’s employees and prompted a public apology from the chief technology officer.
Users around the world were unable for hours Monday to access Facebook’s family of social-media apps, including the main social network, photo-sharing app Instagram and messaging service WhatsApp, in one of the longest failures in recent memory.
Downdetector, which monitors internet problems, said the Facebook outage is the largest it has seen, with more than 10.6 million reports worldwide.
Some internal services used by Facebook employees, including the company’s Workplace tool for communicating among teams, were also down for some staff, according to a spokesperson. Some workers were even struggling to use Facebook’s badge system at offices, according to a source familiar with the issues.
While it’s not uncommon for Facebook’s apps to have occasional glitches, technical issues that last more than a few minutes are rare.
“*Sincere* apologies to everyone impacted by outages of Facebook powered services right now,” tweeted Chief Technology Officer Mike Schroepfer. “We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible.”
Bloomberg
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