Instagram is Testing a New Feature that will Notify Users of Service Outages

Facebook’s company Instagram went to work after last week’s lengthy outage of its services. Instagram is currently testing a new feature that will inform and notify its users when the platform experience a technical issue or an outage. 

The photo sharing app says the notification will appear directly in users’ activity feeds. This learnings and new development comes after last Monday’s outage, it seems that the company doest want history to repeat itself. Hopefully this move will give users a confidence in the company. 

Instagram said in a blog post, “Through conversations with our community and extensive research, we know how confusing it can be when temporary issues happen on Instagram. When they impact engagement or distribution, we also know that it can lead people to think that the problems are unique to them, based on what they post. That lack of clarity can be frustrating, which is why we want it to be easier to understand what’s going on, directly from us,” 

The company says, users will no longer have to wonder if the app isn’t loading because of an error on their end. Instagram is currently running the new test in the U.S. for the next coming few months. IG will rollout the new feature once is ready. 

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