Rather.Chat is proud to be a leading pioneer in the South African smartbot industry, connecting over 22 million South Africans to businesses through smartbot technology, resulting in 250 000 unique sales, with 85 percent of them concluded without any human intervention. Smartbots – otherwise known as AI-powered chatbots – are the latest wave of technology...
Author: TechDailyPost
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Data democracy, much like political democracy, seeks to empower everyone for transformative change
In January, a Time Magazine article called 2024 a make-or-break year for democracy, with more than half of the planet’s population heading to the polls. South Africans saw peaceful democracy at play when the ruling party lost its majority for the first time since 1994. Dozens of other countries had elections with varying degrees of...
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Digital nomads fuel Cape Town’s property boom, unlocking billions in economic growth
“The rise of digital nomads is not just reshaping how we work, it’s creating a powerful economic opportunity for South Africa, particularly in the property sector,” comments Dean Lederle, Co-Founder at Launchbase, a prop-tech company based in Cape Town. The successful conclusion of the inaugural Nomad Week, hosted by the City of Cape Town, underscored...
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Amperity launches AI-powered Agent to Unify Brands’ Customer Data
Customer data cloud Amperity has launched its ‘Identity Resolution Agent,’ an AI-powered tool that unifies customer profiles. The solution helps enterprise brands consolidate fragmented customer data quickly. Leveraging Amperity’s machine learning capabilities, the ‘Identity Resolution Agent’ allows teams to prepare accurate customer data fast and intuitively. Streamlining the process from data ingestion to quality assurance,...
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South Africa becomes global BPO contender
It’s well known that South Africans are competitive and are renowned for a high work ethic. Despite the well-known challenges that our country has, we enjoy a robust independent media, and a sound financial system, and now our intensity to compete has South Africa spotlighted in the Business Process Outsourcing business, a stage often dominated...
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AI’s language switch, mid-conversation
Call centres can now adapt mid-conversation to flip between isiZulu, Sesotho, Setswana, Afrikaans and English – previously unrecognised by generic, English-only AI systems. In a dynamic shift that places South Africa at the forefront of global call centre AI innovation, two homegrown technology pioneers, Saigen and Callbi, are to enable a seamless switch between languages mid-conversation across South...
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SimpleApply addresses Job Search Inefficiencies with AI-Powered Platform
SimpleApply announces its AI-powered job search platform designed to help candidates find relevant positions and reduce time spent on applications. Initially created as a personal solution, the platform has expanded based on user feedback and now offers enhanced capabilities for discovering remote work opportunities. The platform’s founder developed SimpleApply after experiencing firsthand the time-consuming nature...
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Hisense SA showcase of locally manufactured 110-Inch TV at Hirsch’s amplifies global performance of locally produced tech
In a landmark event hosted last night at Hirsch’s stores in Umhlanga, Fourways, and Milnerton, Hisense South Africa officially showcased its most ambitious innovation yet: the colossal 110UX ULED X Mini LED TV, a cinematic, stadium-worthy spectacle designed to transform home viewing across the country. “This was more than a product showcase — it’s a...
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Calite AI Launches on Apple App Store — Revolutionizing Nutrition Tracking with AI
Calite AI, the innovative AI-powered nutrition assistant, is now officially available on the Apple App Store. Designed to simplify calorie and nutrient tracking, Calite empowers users to achieve their health goals effortlessly. Key Features: Smart Food Recognition: Advanced AI technology instantly identifies foods from your photos with remarkable accuracy. Detailed Nutrition Data: Receive comprehensive nutritional...
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The end of traditional customer experience and the rise of consumer dictatorship
For years, companies have invested heavily in traditional Customer Experience (CX), believing that seamless interactions, intuitive digital journeys, and personalised service would lead to loyalty. Businesses built entire departments around CX, pouring resources into surveys, AI-driven chatbots, omnichannel support and more. But today, traditional customer experience as we know it is outmoded – not because...