Amazon, the e-commerce juggernaut announced the official launch of the Alexa Together subscription service. The platform aimed at families caring for elderly members who are still living independently but need extra support.
The new feature, as reported previously was introduced at the company’s last event, expands on Amazon’s existing product Alexa Care Hub and packages it as a $19.99 per month or $199 per year subscription service.
According to TechCrunch, Alexa Care Hub was the company’s first attempt at turning Alexa devices in the home into a tool for caring for aging family members. That service included a set of features that would allow family members to keep an eye on older parents and other loved ones — with their permission — and could be altered to certain activities, like if the family member had called out for help, for example.
Alexa Together includes a professionally staffed 24/7 Urgent Response team that your loved one can reach by saying, “Alexa, call for help.” Or, if a compatible device detects a fall, Alexa will ask if your loved one wants to connect to Urgent Response and alert you of the call.
The company says, as much as you’re available for your loved one, life can get in the way. That’s why with Alexa Together, friends and family can be included in your loved one’s circle of support. So even if you’re not around, you’ll know that someone is.
The features are designed to be used in an opt-in consented environment, where both parties must complete the sign-up process together to enable these features.